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Fusion CX IPO

Fusion CX Limited · Customer Experience (CX) Services

ListedMainboardNSEBSEBook built
Price band
To be announcedNot in this filing
Issue size
₹702 Cr
Face value
₹1per equity share
Lot size
To be announcedMin. investment shown once set
  1. Anchor bidding
    Tue, 2026
  2. Opens
    Wed, 2026
  3. Closes
    Fri, 2026
  4. Allotment
    Mon, 2026
  5. Listing
    Thu, 2026

Dates marked in the offer document as tentative. Times in IST.

Information only, not investment advice. This page provides information compiled from official offer documents for information purposes only. It is not investment advice or a recommendation to apply for, buy or sell any security. We are not a SEBI-registered investment adviser or research analyst. Investments in IPOs are subject to market risks; read the offer document carefully before investing.

Issue details

Issue type
Book built, fresh issue
Fresh issue
—
Offer for sale
None
Total issue
—
Face value
₹1
Listing at
NSE, BSE
RHP date
8 Oct 2026

Source: Red Herring Prospectus dated 8 Oct 2026Updated

Reservation

CategorySharesOf net offerStated in RHP
Retail individual investors——10%
Non-institutional investors (NII)——15%
Qualified institutional buyers (QIB)———
Anchor investors———

Source: Red Herring Prospectus dated 8 Oct 2026Updated

Subscription

Category-wise subscription is published by the exchanges while the issue is open. It appears here once the figures are added.

Valuation

Fiscal 2026, pre-issue
EPS (basic)
₹13.47
EPS (diluted)
₹13.41
RoNW
30.74%
NAV per share (As on June 30, 2026)
₹48.35
P/E (Industry average)
26.65×

Source: Red Herring Prospectus dated 8 Oct 2026Updated

Financials

Consolidated, restated · ₹ crore
RevenueProfit after tax
Period ended30 Jun 20263 months31 Mar 2026FY 2025-2631 Mar 2025FY 2024-2531 Mar 2024FY 2023-24
Revenue from operations490.481,818.141,329.30991.32
Total income503.851,851.831,352.031,021.53
EBITDA95.09329.87197.78104.62
Profit after tax55.70169.8474.3136.26
Net worth610.84552.46354.58270.15
Total assets1,367.851,385.151,143.25768.02
Total borrowing238.13266.86306.73210.51

FY 2025-26 vs FY 2024-25: revenue +36.8%, profit after tax +128.5%. Periods shorter than 12 months are shown as reported and are not annualised.

Source: Red Herring Prospectus dated 8 Oct 2026Updated

About the company

Provides customer experience services across voice, email, chat, social media and messaging, with technology and in-house AI tools central to delivery. Also offers AI data infrastructure services such as data annotation and teleoperations, operating delivery centres across 13 countries.

Incorporated
2004
Industry
Customer Experience (CX) Services
CIN
U72900WB2004PLC097921

Source: Red Herring Prospectus dated 8 Oct 2026Updated

Promoters and shareholders

NameTypeBefore issueAfter issue
Pankaj DhanukaPromoter——
Kishore SaraogiPromoter——
P N S Business Private LimitedSelling shareholder——
Rasish Consultants Private LimitedSelling shareholder——

Source: Red Herring Prospectus dated 8 Oct 2026Updated

Objects of the issue

₹ crore
PurposeAmount
Prepayment or repayment of certain borrowings of the company and its subsidiaries275.70
Investment in step-down subsidiaries Omind Technologies Inc. and Omind Technologies Private Limited for upgrading IT tools61.15
Inorganic growth through unidentified acquisitions, strategic initiatives and general corporate purposesSet with price

Source: Red Herring Prospectus dated 8 Oct 2026Updated

Peer comparison

As listed in the offer document
CompanyEPSP/ERoNWNAV per share
FirstSource Solutions Limited₹9.7722.27×15.00%₹61.8
eClerx Services Limited₹76.2319.65×53.00%₹278
Alldigi Tech Limited₹53.9614.12×29.00%₹235
Inventurus Knowledge Solutions Limited₹43.1231.41×7.58%₹568
Sagility India Limited₹1.9821.66×6.47%₹30.5
Hinduja Global Solutions Limited₹6.9251.07×2.00%₹53

Source: Red Herring Prospectus dated 8 Oct 2026Updated

Strengths and risks

Our summary of what the offer document states

Strengths

  • Global delivery network across 13 countries with 40 delivery centres and 24x7 multichannel support.
  • In-house AI-driven platforms and ongoing R&D investment in CX transformation.
  • Track record of acquisitions and integrating them into the business.
  • Diversified exposure across telecom, BFSI, healthcare, retail and other verticals.
  • Revenue grew from ₹9,913 million in FY 2023-24 to ₹18,181 million in FY 2025-26.

Risks

  • Revenue is concentrated in top 10 customers, which contributed about 52% of FY 2025-26 revenue.
  • Pending and past legal proceedings against the company and its subsidiaries involve material amounts.
  • Significant borrowings, with part of the IPO proceeds earmarked for repayment of debt.
  • Revenue is heavily dependent on US and Canada geographies and on USD-denominated income.
  • Several customers terminated contracts in recent fiscal years.

Source: Red Herring Prospectus dated 8 Oct 2026Updated

Contacts

Lead manager
Nuvama Wealth Management Limited
SEBI INM000013004
Lead manager
IIFL Capital Services Limited
SEBI INM000010940
Lead manager
Motilal Oswal Investment Advisors Limited
SEBI INM000011005
Company
Fusion CX Limited
secretarial@fusioncx.com
033 4508 6520

Source: Red Herring Prospectus dated 8 Oct 2026Updated

Allotment status

Check whether shares were allotted on the official pages below, using your PAN, application number or DP/client ID. Results appear once the basis of allotment is finalised.

Allotment
Refunds
Demat credit
Listing

Source: Red Herring Prospectus dated 8 Oct 2026Updated

After listing

Listing price, day-one high and low, and the change from the issue price (set at allotment) appear here after the shares list on NSE and BSE.

Frequently asked questions

When does the Fusion CX IPO open and close?

According to the Red Herring Prospectus, the issue opens on Wednesday, 14 October 2026 and closes on Friday, 16 October 2026. These dates are tentative.

What is the Fusion CX IPO price band?

The Red Herring Prospectus does not include a price band. The company announces it by advertisement before the issue opens, and this page is updated when it is filed.

Where will Fusion CX shares list?

On NSE and BSE. The tentative listing date is Thursday, 22 October 2026.

Who is the registrar of the issue?

KFin Technologies Limited (SEBI registration INR000000221). Allotment status is checked on the registrar's website.

How do I check the Fusion CX IPO allotment status?

The basis of allotment is expected to be finalised on Monday, 19 October 2026. After that, search by PAN, application number or DP/client ID on the registrar's website (KFin Technologies Limited), the NSE website or the BSE website. Shares that are allotted are credited to your demat account; for an application that is not allotted, the blocked amount is released.

How will the money raised be used?

₹275.7 Cr for prepayment or repayment of certain borrowings of the company and its subsidiaries, ₹61.15 Cr for investment in step-down subsidiaries Omind Technologies Inc. and Omind Technologies Private Limited for upgrading IT tools, and the rest for the other stated purposes.

Spotted something wrong?

Our data comes from official offer documents, but mistakes can slip through. Report an error and tell us which figure looks wrong and where you saw the correct one (the offer-document page number helps). For anything else, see Contact.